Shipping and Handling Rates

 

Please contact us for current shipping rates.

Shipping Kookaburra Products
**Due to the weight of Kookaburra  products, we charge the above shipping cost plus a $5.00 handling fee on every order that includes Kookaburra products of any size.  Please call or e-mail before ordering so we can quote your shipping and handling charges. **

**Heavy or oversized items may require a higher shipping fee. We reserve the right to charge any additional shipping over charted rates when necessary. **

Prices and offers are subject to change without notice! If you are sending payment with your order, please contact us to check on prices. 

All items are subject to prior sale - check for availability.

Shipping problems
If your shipment is damaged or lost, please let us know immediately. We cannot honor damage claims beyond 30 days after shipment. You must save the damaged goods and packaging materials, since the shipper may request to see them before honoring any claims.

Returns and Exchanges
We will promptly replace any product that is defective in materials or workmanship and which does not perform as expected because of this. The customer has  the option of waiting until we can replace it, or requesting store credit for the purchase price. Please note: Returns made without prior authorization are subject to a 20% restocking fee!

 

 

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